Last updated: August 13, 2026
Chatlife Pro ("the App") is a private messaging application for one-to-one chat, voice and video calls, and stories. This policy explains what data we collect, how we use it, and your rights. The App is operated by POI ("we", "us"). Contact: admin@poi.co.id.
| Category | Data | Purpose |
|---|---|---|
| Account | Name, email address, username, profile status, and profile photo you provide | Create and secure your account, and let people recognize you |
| Messages & Content | Text messages, photos, videos, files, voice notes, stickers, stories, and call signaling you send through the App | Deliver your messages and calls to the people you choose |
| Location | Precise location, only when you choose to send a location or start live location sharing | Share your selected or live location with the chat you choose for the duration you select |
| Device Identifiers | Push notification and VoIP device tokens, and a random app-install identifier | Deliver notifications and incoming calls, distinguish authorized app installations, and investigate account security incidents |
| Network & Device Security Data | IP address, connection time, platform, device model identifier, operating-system version, app version, and call-signaling events | Protect accounts, identify the source of login and call activity, prevent abuse, and troubleshoot delivery. We do not collect GPS location for this purpose |
We use your data only to provide the App's messaging features: creating your account, delivering your messages, calls, and stories to your chosen recipients, sending you notifications, and protecting accounts from unauthorized use. We do not sell your data, we do not serve advertising, and we do not share your data with third parties for their own marketing.
Voice and video call media is not recorded or stored by us. It is transmitted in real time between call participants and may pass transiently through a relay server when a direct connection is unavailable. Voice notes are uploaded and stored because they are messages you choose to send.
We use Apple Push Notification service / PushKit and Firebase Cloud Messaging to deliver notifications and incoming calls. When you open a map, OpenStreetMap's tile service receives the normal network information needed to return map tiles, such as your IP address and the requested tile coordinates. These providers process data under their own privacy terms. We do not use them for advertising or cross-app tracking.
Your data is stored on our own private servers (operated at poi.co.id / primahrd.com, in Indonesia). Data in transit is protected with encrypted HTTPS/TLS connections. You can also protect the App on your device with an App Lock PIN and screenshot protection for open chats. Access to production data is restricted to authorized personnel.
Login, socket-session, and call-signaling security records are retained for up to 90 days and are then automatically deleted. These records do not contain message bodies, call audio or video, SDP/ICE payloads, contacts, advertising identifiers, or precise GPS location. An IP address can indicate a network or approximate region, but it does not prove a device's exact physical location.
Messages are stored to deliver them and to show your conversation history. Consistent with how private messengers work, a copy of a message you have already sent may remain visible to the person you sent it to, even after you delete your own copy or account.
Live location updates stop when the selected sharing period ends, when you stop sharing, or when you sign out. A location message and its last shared coordinates may remain in chat history like other messages until deleted under the available chat controls.
You can delete your account at any time from within the App (Profile → "Hapus Akun"). When you delete your account, we permanently remove your personal identifiers (email, username, and profile photo) and irreversibly disable your sign-in, so the account can no longer be accessed. Limited security-audit records may remain for up to 90 days to prevent abuse and investigate account activity, after which they are automatically deleted. You can also request deletion by emailing admin@poi.co.id, honored within 30 days.
You can report messages or users and block users from within the App. Reports may include the relevant account, chat, and message identifiers so our safety team can investigate abuse. Contact us at the address below for urgent safety concerns.
The App is not directed to children under 13, and we do not knowingly collect data from children under 13.
We may update this policy from time to time. Material changes will be announced in the App. The "Last updated" date above reflects the latest revision.
For any privacy questions or data requests: admin@poi.co.id.